What is a professional tour guide

A professional tour guide is one of the most important links within the tourism industry. Whilst working at the frontline, they are the ‘Face of Australia’, with direct contact and influence on the experiences had by visitors.

This important responsibility requires reliable and capable guides to ensure a successful outcome.

A PTGAA accredited tour guide is someone with extensive industry knowledge and experience in guiding.

PTGAA tour guides conduct thorough research, proper preparation and excellent delivery of the most memorable and enjoyable interpretive experiences. Creating superior visitor satisfaction, to the benefit of both the growing tourism industry and related businesses.

Many PTGAA members have completed a Certificate III (or more) in a tour guiding related course.

As a pre-requisite for membership, PTGAA guides are individually assessed, and required at all times to hold a current certificate II in Senior first aid & CPR plus a valid tour guide liability insurance to the value of minimum $10 mill.

All members of the PTGAA are bound by the Australian Tour Guides’ Code of Conduct, which ensures professional and high end standards are provided to visitors & guests.

Additionally all new members are assessed and when ready will become accredited Guides of Australia. The PTGAA have entered into a sub-license agreement with the National peak industry body GOA, and are gradually implementing their highest level of government supported accreditation.

All assessed PTGAA guides are issued with a personal photo ID card identifying them as members of the association.

Key Skills

  • Professional tour guides have a high level of general knowledge
  • Some have specialised site and destination expertise
  • Good communication and organisational skills
  • Providers of excellent customer service
  • Leadership and management skills
  • Qualified in first aid and occupational health and safety
  • Ecological and environmental awareness

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Latest News


Rediscover the Mornington Peninsula! – 8th May 2019

Session 1- Daytime – Free entry and famil – Limited to 40 PTGAA Members to:

The Moonlit Sanctuary, Jackalope Hotel/Winery/Spa, Arthur’s Seat  Eagle(inc. free Cable car ride!), The Enchanted Garden, St Andrew’s Beach Brewery  

Please find Details & go here to RSVP  – PTGAA Mornington Peninsula PD – Daytime Session – Rediscover the Mornington Peninsula as a Tourist Destination

Session 2 – Evening – Free Evening Bathing Session at The Peninsula Hot Springs- discover the newly revamped Hot Springs and enjoy an evening of bathing!

Please find Details & go here to RSVP – PTGAA Mornington Peninsula PD- Evening Session- Peninsula Hot Springs

 NB. PTGAA Photo ID cards are required at each Host site!!

MacRobertson the man, and his Great Chocolate Empire…..

FULLY BOOKED 

A walking tour with Isabel Simpson

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Melbourne City of Literature PD

Thursday 14th March, 2019

9.30 am START

Meeting place: Main Foyer of Wheeler Centre 176 Little Lonsdale Street, Melbourne

Host:  David Ryding – Director, City of Literature Office

In 2008, Melbourne joined the UNESCO Creative Cities Network when at the time it was designated the first and only City of Literature in Australia, and the second in the world!  David Ryding, Director – City of Literature, will be hosting members of the PTGAA at the Wheeler Centre offering insights to Melbourne’s’ literary history and current standing on the world stage, followed by a tour of the State Library, the oldest public library in Australia!

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