What is a professional tour guide

A professional tour guide is one of the most important links within the tourism industry. Whilst working at the frontline, they are the ‘Face of Australia’, with direct contact and influence on the experiences had by visitors.

This important responsibility requires reliable and capable guides to ensure a successful outcome.

A TGA accredited tour guide is someone with extensive industry knowledge and experience in guiding.

TGA tour guides conduct thorough research, proper preparation and excellent delivery of the most memorable and enjoyable interpretive experiences. Creating superior visitor satisfaction, to the benefit of both the growing tourism industry and related businesses.

Many TGA members have completed a Certificate III (or more) in a tour guiding related course.

As a pre-requisite for membership, TGA guides are individually assessed, and required at all times to hold a current certificate II in Senior first aid & CPR plus a valid tour guide liability insurance to the value of minimum $10 mill.

All members of the TGA are bound by the Australian Tour Guides’ Code of Conduct, which ensures professional and high end standards are provided to visitors & guests.

Additionally all new members are assessed and when ready will become  Nationally accredited guides. National Tour Guide Accreditation Information

All assessed TGA guides are issued with a personal photo ID card identifying them as members of the association.

Key Skills

  • Professional tour guides have a high level of general knowledge
  • Some have specialised site and destination expertise
  • Good communication and organisational skills
  • Providers of excellent customer service
  • Leadership and management skills
  • Qualified in first aid and occupational health and safety
  • Ecological and environmental awareness

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Latest News


VICTORIAN PARLIAMENTARY INQUIRY COVID IMPACT

TGA (formerly PTGAA) was invited to lodge a submission to the Victorian Parliamentary enquiry to the impacts of COVID on tourism. 

The submission was  accepted and listed on the Victoria Government website. TGA has also applied to attend speak on behalf of our members at the Parliamentary enquiry and we are waiting for this to be accepted.

You can view all the submissions by clicking the below buttons, or download a copy of the submission that was lodged by TGA (PTGAA).

Austrade Enquiry Re imagining the Visitor Economy

The Reimagining the Visitor Economy Expert Panel has been appointed to advise industry and governments on the future of Australia’s visitor economy – which encompasses domestic and international tourism, international students, business and leisure travellers, as well as associated industries such as hospitality, aviation and accommodation.

TGA will be preparing a response on behalf of members. We welcome input to our submission or members can respond individually. Comments to office@tga.org.au

COVID 19

>>> Click here for COVID-19 infection control training