What is a professional tour guide

A professional tour guide is one of the most important links within the tourism industry. Whilst working at the frontline, they are the ‘Face of Australia’, with direct contact and influence on the experiences had by visitors.

This important responsibility requires reliable and capable guides to ensure a successful outcome.

A PTGAA accredited tour guide is someone with extensive industry knowledge and experience in guiding.

PTGAA tour guides conduct thorough research, proper preparation and excellent delivery of the most memorable and enjoyable interpretive experiences. Creating superior visitor satisfaction, to the benefit of both the growing tourism industry and related businesses.

Many PTGAA members have completed a Certificate III (or more) in a tour guiding related course.

As a pre-requisite for membership, PTGAA guides are individually assessed, and required at all times to hold a current certificate II in Senior first aid & CPR plus a valid tour guide liability insurance to the value of minimum $10 mill.

All members of the PTGAA are bound by the Australian Tour Guides’ Code of Conduct, which ensures professional and high end standards are provided to visitors & guests.

Additionally all new members are assessed and when ready will become accredited Guides of Australia. The PTGAA have entered into a sub-license agreement with the National peak industry body GOA, and are gradually implementing their highest level of government supported accreditation.

All assessed PTGAA guides are issued with a personal photo ID card identifying them as members of the association.

Key Skills

  • Professional tour guides have a high level of general knowledge
  • Some have specialised site and destination expertise
  • Good communication and organisational skills
  • Providers of excellent customer service
  • Leadership and management skills
  • Qualified in first aid and occupational health and safety
  • Ecological and environmental awareness

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Latest News


Chinese Museum Melbourne

 Tuesday 29th January, 2019

 11am – Hosted Tour

 12pm – Free time in Museum

 1pm – Lunch with members (to be arranged on day)

The Melbourne Chinese Museum will be hosting PTGAA Members for a truly special Famil PD session not to be missed!

Be amongst the 40 guests to be hosted by Silvia Ercole, Museum Education Manager on a personalised tour of the Museum, with a focus on Melbourne’s Chinese New Year traditions.

Meeting place:

The meeting place is Chinese Melbourne Museum, 22 Cohen Place, Melbourne.

Cost:   FREE for 2019 members– but be quick to register as only 40 places available.

RSVP by 15th January  HERE NOW!

Please don’t wait to register and book your spot as there are only 40 places available!  

With thanks to Annamaria Di Iuorio for arranging this PD!

 

Certificate IV in Tour Guiding – Holmesglen Institute

A certificate IV course in Tour Guiding will be conducted at Holmesglen Institute

Commencing Feb 12, 2019 – 12 week Tour Guiding Skills Set course.

There is a midyear break from the middle of May to the middle of July and the 2nd part of the Cert IV commences in July.
Location:  City Campus (right across from the Shrine) and Waverley
Costs – TBA
Go to Holmesglen website:  https://holmesglen.edu.au/

 

End of Year Celebration!

Image result for saint and rogue images

Thursday 6th December, 6.30pm  

Dinner and Drinks at Saint & Rogue

 

Classically trained, Head Chef Brendan Cowie and his team call upon over four decades of shared fine dining experience – including Michelin Star holders across Europe, to present an internationally influenced, modern twist on Australian cuisine that celebrates locally sourced produce and quality ingredients.

Read more…