About

PTGAA’s Mission:

“To represent, educate and support guides so that they can

 provide world class service to the tourism industry”

Why use a PTGAA Guide?

Guides are the all important ‘face of the tourism industry’. They have the most direct contact with visitors and are in a great position to positively influence how guests – both international and domestic – feel about Australia and the services they receive.

  • PTGAA guides have a great level of expertise, knowledge and a variety of specialised skills
  • Professional development opportunities are available to PTGAA members ensuring continued education and upgrading of skills.
  • Guides are able to assist businesses Australia-wide with guides fluent in many different languages and licensed across many skills.
  • The professional services of a PTGAA tour guide can assist in growth of your business.
  • Impressed customers and guests will provide your business with positive feedback.
  • Which lead to more referrals and increased opportunities and more business growth.
  • All PTGAA guides are required to maintain Level II First Aid plus CPR
  • All PTGAA guides must be covered by Professional Indemnity Insurance to the value of minimum $10m (and most have insurance to $20m).
  • When using a professional tour guide, your business can enjoy peace of mind, knowing your assignment is in the most capable of hands.

A great guide is worth their weight in gold!

Services might include:

  • Domestic and international tour assistance
  • Meetings, incentives, conferences & exhibitions and events
  • Arrival and departure assistance
  • Both day and extended touring
  • Local orientation services (familiarisations & agent assistance)
  • City sights & walks
  • Attractions or site visits
  • Special interest tours
  • Language guides, who can offer additional interpretive oral and written services including Auslan, the language of the Australian deaf community.

Special Interest Areas

Special interests may include areas of:

Culture,  Heritage,  Nature,  Wildlife,  Eco-tourism,  Adventure tourism,  Art, Music, Indigenous tourism, LGQBT tourism, gastronomy and wine, science and engineering etc

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Latest News


Skills Set – Certificate 111 in Tour Guiding Holmesglen Institute

 

Holmesglen Institute will again be conducting this popular course at their City Campus.

The course will start on 11July and run until 7September. It will be held on Tuesday & Thursday evenings (5.30 to 9.30) and two Saturdays.

This skills set will provide you with the knowledge and skills required to facilitate local and regional tours while awarding you nationally accredited units of competency.

Whilst updating your knowledge of Melbourne and Victoria, you will learn how to effectively manage and entertain a tour group and provide them with first rate commentary.

The program will be delivered at our city campus on St Kilda Road, (opposite the Shrine of Remembrance). There will be a number of off-campus activities including two full day excursion to ensure you get the hands on experience required to be industry ready. The skill set is taught by leading well-connected tour guiding professionals who are currently working in the industry.

For course detail: Contact 9564 1699

http://www.holmesglen.edu.au/courses/hospitality_tourism_and_events/travel_and_tourism/certificate_iii_in_guiding2

PTGAA Learning Day 21st April

Our first 2017 Learning Day is shaping up to be a corker so lock in Friday 21st April now. The day will run from 9:30 am until 3pm and will be held at the Royal Historical Society of Victoria’s HQ at 239 A’Beckett St, Melbourne.

The program includes

  • Fiona Sweetman, Founder and CEO of the very successful Hidden Secrets Tours, will talk about the structure of the Tourism Industry and how jobs for guides come about. Fiona will also cover how to improve your marketing.
  • Travellers Aid will be telling us all about their long-standing organisation – one of Melbourne’s little known resources which can be the ace up every tour guide’s sleeve.
  • Metro Rail will be outlining the work over the next 9 years in central Melbourne as they start to tunnel under Melbourne to create our next underground rail service. The logistics of this huge project are fascinating and the work will impact on tour guiding in Melbourne for many years.
  • Also an update on all things to do with membership of PTGAA.

And don’t forget that the RHSV’s exhibition Remembering the ‘Burbs: 1850-1960 will be available for you to check out during the lunch hour or after the Learning Day.

Cost which includes lunch and morning tea:

Members $35

Non-members $45.

To RSVP please email our Professional Development Officer, Bronwyn Wilson on pdofficer@ptgaa.com.au

And transfer your payment to the PTGAA bank account:

Bank Account Details:

Westpac

BSB                 033086

Account No     152048